Equity Data Science Appoints Erin Greenfield as Head of Customer Success.
Equity Data Science (“EDS”), a cloud-based analytics platform provider that delivers decision support tools for the investment process to hedge funds and asset managers, has named Erin Greenfield as the Company’s Head of Customer Success to solidify the company’s relationships with clients around the world. Greenfield will build structure to EDS’s customer success processes, lead the Company’s efforts to scale, and help ensure that clients are receiving the most value out of the EDS platform. She will be based in New York.
Prior to joining EDS, Greenfield worked at FactSet for 15 years. While at FactSet she spent most of her career in various customer support and sales roles, both as an individual contributor and a manager. During her time at FactSet, she worked closely with asset managers and hedge funds to understand their investment process, unique pain points and how to improve it with technology.
Head of Customer Success, EDS
After FactSet, she joined a startup called Addepar, where she focused on business development. Most recently, Greenfield was at Black Mountain as a Relationship Manager which was subsequently acquired by Vista Equity and became Allvue. She has extensive experience working with Fintech SaaS solutions at various stages of growth. Erin graduated from University of Albany business administration with a concentration in finance and MSI.
“Erin’s role on the EDS leadership team is a crucial part of our client strategy,” said Sandeep Varma, CEO and Co-founder at EDS. “Her relationship management expertise within our industry will allow our company to scale, smooth out our implementation process, and keep our client relationships optimal. We are excited to have her join us as we focus on expansion.”
“I’ve always been passionate about customer support, understanding clients’ pain points and delivering solutions that will help them grow and scale efficiently,” Greenfield said.
“I am excited about the opportunity to be part of a team that is building something truly differentiated and focused on solving the unique challenges asset managers and hedge fund managers face on a daily basis.”